This is Thrice-Damned Curiosity or Shell Shock redux; it’s a pacing weakness to make sure you aren’t playing your gimmick to the hilt before you draw it. Isabelle wants to team up with Dr. Fern the way Agnes did. But the payoff is even better in chapter 2; horror healing isn’t just a financial sideline, it’s a great source of clues.
Probably an ethical problem. (“Hey, this reminds me of something you said in therapy…”)